77det handles your information with a straightforward set of rules — what we collect, how we use it, and how you can review or correct it. Access to this platform depends on your local law and eligible regions.
Account data handled transparently
bKash and Upay transaction context
Your right to review and correct
Contact routes published clearly
POLICY POSTURE
How We Handle Your Information at 77det
When you create an account or complete a transaction on 77det, we collect the information you provide: your name, contact details, and the payment method you use — which may include bKash or Upay. We also collect device and session data automatically when you browse, such as IP address, browser type and pages visited. This data serves a specific purpose: verifying your identity, processing your wallet transactions, and keeping your account secure. We do not sell your personal information to third parties. We may share data with payment processors — for instance, when a bKash or Upay transaction needs confirmation — and with service partners who help us operate the platform, but only under agreements that restrict how they may use it. Data we hold about your account is kept for as long as your account remains active and for a further period as required by applicable record-keeping obligations. Retention periods vary depending on the type of data and the jurisdiction. If you close your account, we will retain only what we are obliged to keep under those obligations, and no more. All of this applies to access that is lawful in your region under local law.
bKash
Upay
Account wallet
Mobile access
WHAT THIS COVERS
Where This Policy Applies and Where It Does Not
This policy covers data collected directly through the 77det platform — your account, your sessions and your transactions. It does not extend to third-party sites or services that you reach by following a link away from our domain. Knowing the boundary helps you decide what information you share and with whom.
Account Access
All data collected when you log in, register or update your account profile falls within this policy. That includes credentials, contact details and the device record associated with your session.
Wallet Transactions
When you deposit or withdraw using bKash or Upay, the transaction reference and amount are processed under this policy. We share only what the payment processor needs to complete the transfer.
Site Content and Browsing
Pages you visit, features you open and time spent on the platform are logged as session data. This helps us maintain account security and improve how the site behaves on your device.
Third-Party Services
Links to external sites, payment gateways operating their own interfaces, or game studios are outside the scope of this policy. Each has its own data terms, which you should review separately.
ACTIONS YOU CAN TAKE
Your Practical Choices Under This Policy
You are not a passive subject of this policy — there are concrete steps you can take. If you want to see what information we hold about your account, you can submit a data access request through the support contact route listed on this page. We will respond with a summary of the records associated with your account. If any detail is wrong — a name, a contact address, or a linked payment method — you can ask us to correct it. The correction request follows the same contact route. You also have the right to ask us what categories of data we process and why. Where local law gives you the right to request deletion, you can raise that too; we will confirm what we can remove and what we must keep under applicable obligations. None of these requests require a specific form. A clear message through the support channel with your account reference is enough to start the process. Response times depend on the complexity of the request and the volume of queries we are handling at the time.
Review Your Records
Submit a data access request via our support channel. Quote your account reference so we can locate your records promptly and provide an accurate summary.
Correct Account Details
If a name, contact address or linked payment method on your account is incorrect, contact support with the specific field and the correct value. We will update it after verifying your identity.
Ask About Data Use
You can request a plain explanation of what categories of data we process, the purpose behind each category, and how long we keep them. Send this request through the same support route.
Request Deletion
Where local law in your eligible region permits, you may ask us to delete your data. We will confirm what we can remove and identify anything we are obliged to retain under applicable rules.
REACH OUR TEAM
How to Contact Us About This Policy
If you have a question about how your data is handled, or you want to exercise any of the rights described on this page, use one of the contact routes below. Include your account reference in any message to help us locate your records without delay. Availability of these routes depends on your local law and eligible regions.
Live Chat
Open the chat widget on the 77det site while signed in. This is the fastest route for account-related privacy questions. Have your account reference ready when you start the conversation.
Email Support
Send a written request to the support email address listed in the site's contact section. Email is the preferred route for formal data access or correction requests where a written record is helpful.
Account Help Centre
The Help Centre in your signed-in account area has published articles covering data requests and account correction steps. Check there first — many common questions are answered without needing to contact support.
HOW WE MANAGE DATA
Data Handling, Cookies and Account Security
We apply a set of consistent practices to protect the information associated with your account. Cookies are used to keep your session active, remember preferences and detect unusual sign-in patterns. You can manage cookie settings through your browser; blocking certain cookies may affect how the site functions. Account security relies on the credentials you set at registration — keep them private and update them if you suspect any unauthorised access. We do not contact you by phone or message to ask for your password or full payment details.
Cookie Management
Cookies on the 77det platform serve session, security and preference functions. Your browser settings let you review and control which categories are active. Disabling essential cookies may prevent login.
Account Security
Your password and account credentials are your responsibility to keep secure. If you notice a sign-in you do not recognise, contact support immediately using the live chat or email routes listed on this page.
Data Retention
We keep your data for as long as your account is active and for an additional period required by applicable obligations. When you close your account, we remove non-obligatory records as promptly as our processes allow.
Policy Updates
When this policy changes, we post the updated version at this address. Continued use of the platform after a change is posted means you have read the updated terms, subject to your local law and eligible region.
POLICY QUESTIONS ANSWERED
Common Questions About Privacy at 77det
Below are the questions we receive most often about how this policy works, what data we hold and how you can act on your rights. If your question is not covered here, use the support contact routes listed above.
What personal data does 77det collect when I open an account?
We collect the details you enter at registration — name, contact information and the payment method you link, such as bKash or Upay. We also collect device and session data automatically, including IP address and browser type, to maintain account security.
Is my bKash or Upay transaction data stored by 77det?
Transaction references and amounts are recorded on our side to maintain your account wallet history. The full payment credentials stay with the payment processor. We share only the data the processor needs to complete and verify your transfer.
How do I find out what information 77det holds about me?
Submit a data access request through live chat or the support email address listed on this page. Quote your account reference in the message. We will respond with a summary of the records we hold, subject to applicable obligations.
Can I ask 77det to correct or delete my data?
Yes. Send a correction request through the support channel with the specific field and the right value. Deletion requests are handled where local law in your eligible region permits; we will confirm what we can remove and what we must keep.
Does 77det share my data with third parties?
We share data only with payment processors — such as when completing a bKash transaction — and with service partners who help operate the platform. All sharing is governed by agreements that restrict how those parties may use your information.
How does 77det use cookies, and can I turn them off?
Cookies keep your session active, save preferences and detect unusual sign-in activity. You can review and manage cookie settings in your browser. Blocking essential cookies may prevent you from staying signed in or using account features correctly.